Support
Frequently Asked Questions
Do you ship worldwide?
Yes. We deliver across India and internationally. You will receive tracking as soon as your order is on its way.
How long will my order take?
Ready pieces are dispatched within a few days. Made to order and bridal pieces are crafted especially for you and take longer, and the timeline is shared at the time of order. If you need a piece by a certain date, please contact us before ordering.
Can I customize a piece?
Most of our pieces can be customized in size, and many in colour and detailing. Bridal and couture orders are made to measure. Write to us with what you have in mind and we will make it happen.
How do I find my size?
See our Size Guide for measurements and how to measure at home. If you are between sizes or would like a custom fit, contact us and we will guide you.
Do you offer made to measure?
Yes. Many of our pieces, and all bridal couture, can be made to your measurements. Reach out to begin your order.
How should I care for my garment?
Hand embroidered pieces are delicate. We recommend dry cleaning only, and storing them flat or on a padded hanger, away from direct sunlight.
What payment methods do you accept?
We accept all major cards, along with the popular wallets and payment methods shown at checkout.
Can I book a styling or bridal appointment?
Yes. Visit our Book an Appointment page for a personal styling or bridal consultation, in person or virtual.
What is your return policy?
You have 3 days from delivery to request a return, and approved returns are settled as store credit or an exchange, not a cash refund. Made to order, custom stitched, altered and discounted pieces are final sale. Full details are on our Refund policy page.